Personal profile
About
- Has served as a Professor and Administrator for over 50 years at 5 Universities: Syracuse, Colgate, U. of Missouri (St. Louis), McMaster (Canada)j and Nova Southeastern University (at NSU since 2009 when he came to assume role as department chair of Conflict Resolution Studies).
- Appointed as first Ombuds at NSU for the Halmos College of Arts and Sciences and the Guy Harvey Oceanographic Center in 2002.
- Initiated and led 5 different academic and conflict intervention programs during his 37 years at the internationally renowned Maxwell School of Syracuse University.
- As Director of Training in Maxwell’s Executive Education Program, he presented workshops in leadership, negotiation, and mediation workshops to over 10,000 supervisors, managers, union leaders and employees in state and federal government.
- As Head of Neil Katz and Associates organizational consulting firm, he has led workshops in emotional intelligence, workplace mediation, negotiation, leadership, and conflict resolution to over 200 prestigious organizations throughout the U.S.
- Has specialized expertise in different psychological approaches including gestalt, overt and covert group dynamics, neuro-linguistic programming, and framing/reframing.
- Has authored or co-authored over 60 publications including books, book chapters, and scholarly journal articles including several publications on Organizational Ombuds in Higher Education, and three editions of Communication and Conflict Resolution Skills which has been in print now for 40 years.
- Served as one of the Head Researchers/Authors of 600+ page report on The Nature and Value of Ombudsmen in Federal Agencies (2016)
- Has received many accolades including the Martin Luther King Jr. Human Rights Award from the Syracuse community for career long commitment to nonviolent conflict resolution and the principles embodied in Dr. King’s life and work, the Distinguished Professor of the Year Award from the College of Arts, Humanities and Social Sciences at NSU, and the William Kreidler Award for Distinguished Service to the Field of Conflict Resolution from the Association of Conflict Resolution, the premier professional organization in our area of expertise.
Related documents
Education/Academic qualification
Ph.D., University of Maryland
… → 1974
M.A., St. Louis University
… → 1969
B.A., St. Louis University
… → 1967
External positions
Emeritus Professor, Syracuse University - Public Administration Program, Maxwell School of Citizenship and Public Affairs
Jan 1 2004 → …
Adjunct Professor, Syracuse University - Whitman School of Management
Jan 1 2004 → Dec 31 2023
Program Manager, Faculty Associate and Associate Professor Emeritus, Syracuse University - Maxwell School of Citizenship and Public Affairs
Jan 1 2000 → Dec 31 2009
Adjunct Professor, Syracuse University - Newhouse School of Communication
Jan 1 2000 → Dec 31 2020
Associate Director, Program in the Analysis and Resolution of Conflict, Syracuse University - Maxwell School of Citizenship and Public Affairs
Jan 1 1985 → Jan 1 2000
Director - Summer Institute on Creative Conflict Resolution, Syracuse University
Jan 1 1973 → Dec 31 2012
Director - Program in Nonviolent Conflict and Change, Syracuse University
Jan 1 1972 → Dec 31 2000
Assistant / Associate Professor, Syracuse University - Maxwell School of Citizenship and Public Affairs
Jan 1 1972 → Dec 31 2000
Visiting Professor, Colgate University
Visiting Professor, McMaster University
Visiting Professor, University of Missouri at St. Louis
Disciplines
- Social and Behavioral Sciences
- Peace and Conflict Studies
Fingerprint
- 1 Similar Profiles
Collaborations and top research areas from the last five years
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Communication Compass: Practical Skills for Navigating Conflict
Katz, N., 2025, Kendall Hunt Publishing Company. 252 p.Research output: Book/Report › Book
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Preventing escalation, transforming conflict: What an Ombuds may bring to nonprofit organizations
Katz, N. H. & Savage, T., Mar 31 2025, Navigating Disagreements in Secular Organizations. De Gruyter, Vol. 1. p. 173-184 12 p.Research output: Chapter in Book/Report/Conference proceeding › Chapter
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Review of Fighting Better, Kriesberg, Oxford 2023
Katz, N., 2023, In: Peace and Conflict Studies. 30, 1, 6.Research output: Contribution to journal › Review article › peer-review
Open AccessFile -
Chapter 19 Functions and Benefits of an Organizational Ombuds
Katz, N., Sep 1 2022, De Gruyter Handbook of Organizational Conflict Management. p. 269-280 12 p. (De Gruyter Handbook of Organizational Conflict Management).Research output: Chapter in Book/Report/Conference proceeding › Chapter
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Making the Invisible Visible: Uncovering the Mystery of Personality Conflicts at Work
Mischenko, P., Katz, N. & Hardison, G., Sep 1 2022, Making the Invisible Visible: Uncovering the Mystery of Personality Conflicts at Work.Research output: Chapter in Book/Report/Conference proceeding › Chapter
Activities
- 1 Other
Prizes
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Martin Luther King Jr. Human Rights Award from the Syracuse Community
Katz, N. (Recipient), 2023
Prize: Prize (including medals and awards)
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Professor of the Year Award in recognition of “Significant Contributions to Research and Scholarship and Exceptional Instruction” from the College of Arts, Humanities, and Social Sciences, Nova Southeastern University.
Katz, N. (Recipient), 2023
Prize: Prize (including medals and awards)
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Scholarship and Membership to Phi Kappa Ph
Katz, N. (Recipient), 2023
Prize: Prize (including medals and awards)
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William Kreidler Award for Distinguished Service to the field of Conflict Resolution by the Association for Conflict Resolution (ACR)
Katz, N. (Recipient), 2016
Prize: Prize (including medals and awards)
Press/Media
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Three contract negotiation strategies to reduce contract risk
4/23/21
1 item of Media coverage
Press/Media: Research