A randomized controlled trial of the online OurRelationship program with varying levels of coach support

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Abstract

Online programs that reduce relationship distress fill a critical need; however, their scalability is limited by their reliance on coach calls. To determine the effectiveness of the online OurRelationship program with varying levels of coach support, we conducted a comparative effectiveness trial with 740 low-income couples in the United States. Couples were randomly assigned to full-coach (ncouples = 226; program as originally designed), automated-coach (ncouples = 145; as a stand-alone program with tailored automated emails only), contingent-coach (ncouples = 145; as an adaptive program where tailored automated emails are followed by more coaching if couples did not meet progress milestones), or a waitlist control condition (ncouples = 224). All analyses were conducted within a Bayesian framework. Completion rates were comparable across conditions (full-coach: 65 %, automated-coach: 59 %, contingent-coach: 54 %). All intervention couples reported reliable pre-post gains in relationship satisfaction compared to waitlist control couples (dfull = 0.46, dcontingent = 0.47, and dautomated = 0.40) with no reliable differences across intervention conditions. Over four-month follow-up, couples in full- and contingent-coach conditions maintained gains in relationship satisfaction and couples in the automated-coach condition continued to improve. Given the comparable completion rates and minimal differences in effect sizes across intervention conditions, all three coaching models appear viable; therefore, the choice of model can vary depending on available resources as well as couple or stakeholder preferences. This study was preregistered (ClinicalTrials.gov NCT03568565).

Original languageEnglish
Article number100661
Number of pages8
JournalInternet Interventions
Volume34
DOIs
StatePublished - Dec 2023

Bibliographical note

Publisher Copyright:
© 2023

Funding

Funding for this project was approved by the U.S. Department of Health and Human Services, Administration for Children and Families, Grant 90FM0063. MKR is supported by the Vanderbilt Faculty Research Scholars. Any opinions, findings and conclusions or recommendations expressed in this material are those of the authors and do not necessarily reflect the views of the U.S. Department of Health and Human Services, Administration for Children and Families. Publication fee was supported by Open Access Publication Equity Fund from University of Denver awarded to YL.

FundersFunder number
U.S. Department of Health and Human Services90FM0063

    ASJC Scopus Subject Areas

    • Health Informatics

    Keywords

    • Automated coach support
    • Couple therapy
    • Digital health
    • Relationship satisfaction
    • Treatment effectiveness evaluation

    Disciplines

    • Psychology

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