An adaptable usability heuristic checklist for online courses

Laurie P. Dringus; Maxine S. Cohen

An adaptable usability heuristic checklist for online courses

Laurie P. Dringus
, Maxine S. Cohen

Nova Southeastern University

Research output: Contribution to conference › Presentation

Abstract

Creating a rich online learning environment is a challenge and requires thoughtful User Experience Planning (UEP) for the effective presentation of the course interface. The user experience of an online course from a human-computer interaction point-of-view is not a naturally occurring process; it must be planned for. Instructors can apply the UEP process with measurable usability attributes and adaptable heuristics to evaluate the user experience in an online course. As a tool, UEP could be used to locate specific usability problems related to navigation, error recovery, locating information, and the selection of hyperlinks. An adaptable usability heuristic checklist for online courses will be presented. The checklist includes 13 heuristic categories, including: Visibility, Functionality, Aesthetics, Feedback and Help, Error Prevention, Memorability, Course Management, Interactivity, Flexibility, Consistency, Efficiency, Reducing Redundancy, and Accessibility.

Original language	American English
State	Published - Oct 19 2005
Event	Proceedings: ASEE/IEEE Frontiers in Education Conference - Duration: Oct 19 2005 → …

Conference

Conference	Proceedings: ASEE/IEEE Frontiers in Education Conference
Period	10/19/05 → …

Keywords

usability
user experience
user experience planning
online courses
learning management systems
heuristics checklist

Disciplines

Computer Sciences

Access to Document

http://www.fie-conference.org/fie2005/papers/1141.pdf

Cite this

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title = "An adaptable usability heuristic checklist for online courses",

abstract = " Creating a rich online learning environment is a challenge and requires thoughtful User Experience Planning (UEP) for the effective presentation of the course interface. The user experience of an online course from a human-computer interaction point-of-view is not a naturally occurring process; it must be planned for. Instructors can apply the UEP process with measurable usability attributes and adaptable heuristics to evaluate the user experience in an online course. As a tool, UEP could be used to locate specific usability problems related to navigation, error recovery, locating information, and the selection of hyperlinks. An adaptable usability heuristic checklist for online courses will be presented. The checklist includes 13 heuristic categories, including: Visibility, Functionality, Aesthetics, Feedback and Help, Error Prevention, Memorability, Course Management, Interactivity, Flexibility, Consistency, Efficiency, Reducing Redundancy, and Accessibility.",

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T1 - An adaptable usability heuristic checklist for online courses

AU - Dringus, Laurie P.

AU - Cohen, Maxine S.

PY - 2005/10/19

Y1 - 2005/10/19

N2 - Creating a rich online learning environment is a challenge and requires thoughtful User Experience Planning (UEP) for the effective presentation of the course interface. The user experience of an online course from a human-computer interaction point-of-view is not a naturally occurring process; it must be planned for. Instructors can apply the UEP process with measurable usability attributes and adaptable heuristics to evaluate the user experience in an online course. As a tool, UEP could be used to locate specific usability problems related to navigation, error recovery, locating information, and the selection of hyperlinks. An adaptable usability heuristic checklist for online courses will be presented. The checklist includes 13 heuristic categories, including: Visibility, Functionality, Aesthetics, Feedback and Help, Error Prevention, Memorability, Course Management, Interactivity, Flexibility, Consistency, Efficiency, Reducing Redundancy, and Accessibility.

AB - Creating a rich online learning environment is a challenge and requires thoughtful User Experience Planning (UEP) for the effective presentation of the course interface. The user experience of an online course from a human-computer interaction point-of-view is not a naturally occurring process; it must be planned for. Instructors can apply the UEP process with measurable usability attributes and adaptable heuristics to evaluate the user experience in an online course. As a tool, UEP could be used to locate specific usability problems related to navigation, error recovery, locating information, and the selection of hyperlinks. An adaptable usability heuristic checklist for online courses will be presented. The checklist includes 13 heuristic categories, including: Visibility, Functionality, Aesthetics, Feedback and Help, Error Prevention, Memorability, Course Management, Interactivity, Flexibility, Consistency, Efficiency, Reducing Redundancy, and Accessibility.

KW - usability

KW - user experience

KW - user experience planning

KW - online courses

KW - learning management systems

KW - heuristics checklist

UR - https://nsuworks.nova.edu/gscis_facpres/82

UR - http://www.fie-conference.org/fie2005/papers/1141.pdf

M3 - Presentation

T2 - Proceedings: ASEE/IEEE Frontiers in Education Conference

Y2 - 19 October 2005

ER -

An adaptable usability heuristic checklist for online courses

Abstract

Conference

Keywords

Disciplines

Access to Document

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