An Investigation of Generational Values in the Workplace: Divergence, Convergence, and Implications for Leadership

This research explored intergenerational value differences of 5,057 working adults classified as Generation Y (millennium generation), Generation X, and Baby Boomers in the United States with a focus on divergence and convergence of values and the implications for leaders. Using the Rokeach Value Survey, the results indicate significant statistical differences in the terminal and instrumental values of the generations, supporting the popular opinion that members of each generation display different attitudes and behaviors in the workplace and must therefore be led differently. At the same time, the results also indicate areas of convergence in some values. Limitations and suggestions for further research are also presented.