Communication and Conflict Management Skills

Research output: Book/ReportBook

Abstract

This is the seminal work in interpersonal skills training. Dr. Neil Katz and John W. Lawyer present numerous invaluable frameworks for learning such skills as: active listening, problem solving, conflict management, assertion, and feedback

Original languageAmerican English
StatePublished - Dec 1 1985
Externally publishedYes

Disciplines

  • Business
  • Business and Corporate Communications

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