Conflict Resolution: Building Bridges (Roadmaps to Success)

In this, the first of three volumes on conflict resolution for school administrators, two foremost authorities on the top give you the critical knowledge you need to handle conflict constructively and creatively. Katz and Lawyer explore the nature of conflict and its principal sources. They suggest helpful attitudes for framing conflict and offer a process for defusing conflict at an interpersonal level or small group level.

This book explores how school administrators can deal with conflict constructively and creatively. The theoretical knowledge and practical skills presented will enable administrators to handle their own differences and disputes in a more effective manner, provide effective third party intervention to assist others manage their differences and facilitate the transference of these skills to others by modelling their use and benefits within the schools.