Decision Support System (DSS) Use and Decision Performance: DSS Motivation and Its Antecedents

Siew H. Chan; Qian Song; Saonee Sarker; R. David Plumlee

doi:10.1016/j.im.2017.01.006

Decision Support System (DSS) Use and Decision Performance: DSS Motivation and Its Antecedents

Siew H. Chan
, Qian Song
, Saonee Sarker
, R. David Plumlee

Research output: Contribution to journal › Article › peer-review

30 Scopus citations

Abstract

We developed an experimental decision support system (DSS) that enabled us to manipulate DSS performance feedback and response time, measure task motivation and DSS motivation, track the usage of the DSS, and obtain essential information for assessing decision performance through conjoint analysis. The results suggest the mediating role of DSS use in the relationship between DSS motivation and decision performance. Further, DSS motivation is highest in the presence of high task motivation, more positive DSS performance feedback, and fast DSS response time. The findings have important implications for both DSS research and practice.

Original language	American English
Journal	Information & Management
Volume	54
DOIs	https://doi.org/10.1016/j.im.2017.01.006
State	Published - Jan 1 2017

Keywords

DSS motivation
DSS performance feedback
DSS response time
DSS use
Decision performance
Task motivation

Disciplines

Business

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10.1016/j.im.2017.01.006License: Unspecified

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title = "Decision Support System (DSS) Use and Decision Performance: DSS Motivation and Its Antecedents",

abstract = " We developed an experimental decision support system (DSS) that enabled us to manipulate DSS performance feedback and response time, measure task motivation and DSS motivation, track the usage of the DSS, and obtain essential information for assessing decision performance through conjoint analysis. The results suggest the mediating role of DSS use in the relationship between DSS motivation and decision performance. Further, DSS motivation is highest in the presence of high task motivation, more positive DSS performance feedback, and fast DSS response time. The findings have important implications for both DSS research and practice.",

keywords = "DSS motivation, DSS performance feedback, DSS response time, DSS use, Decision performance, Task motivation",

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AU - Chan, Siew H.

AU - Song, Qian

AU - Sarker, Saonee

AU - Plumlee, R. David

PY - 2017/1/1

Y1 - 2017/1/1

N2 - We developed an experimental decision support system (DSS) that enabled us to manipulate DSS performance feedback and response time, measure task motivation and DSS motivation, track the usage of the DSS, and obtain essential information for assessing decision performance through conjoint analysis. The results suggest the mediating role of DSS use in the relationship between DSS motivation and decision performance. Further, DSS motivation is highest in the presence of high task motivation, more positive DSS performance feedback, and fast DSS response time. The findings have important implications for both DSS research and practice.

AB - We developed an experimental decision support system (DSS) that enabled us to manipulate DSS performance feedback and response time, measure task motivation and DSS motivation, track the usage of the DSS, and obtain essential information for assessing decision performance through conjoint analysis. The results suggest the mediating role of DSS use in the relationship between DSS motivation and decision performance. Further, DSS motivation is highest in the presence of high task motivation, more positive DSS performance feedback, and fast DSS response time. The findings have important implications for both DSS research and practice.

KW - DSS motivation

KW - DSS performance feedback

KW - DSS response time

KW - DSS use

KW - Decision performance

KW - Task motivation

UR - https://nsuworks.nova.edu/hcbe_facarticles/742

U2 - 10.1016/j.im.2017.01.006

DO - 10.1016/j.im.2017.01.006

M3 - Article

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VL - 54

JO - Information & Management

JF - Information & Management

ER -

Decision Support System (DSS) Use and Decision Performance: DSS Motivation and Its Antecedents

Abstract

Keywords

Disciplines

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