Emotional labor and its outcomes: A study of a Philippine call center

Research output: Contribution to conference › Presentation

Original language	American English
State	Published - Mar 1 2013
Event	2013 Annual Meeting of the Southwest Academy of Management - Duration: Mar 1 2013 → …

Conference	2013 Annual Meeting of the Southwest Academy of Management
Period	3/1/13 → …

Disciplines

@conference{edcf368ef0cf49a4b8faa25bb91ad017,

title = "Emotional labor and its outcomes: A study of a Philippine call center",

author = "Ruppel, \{Cynthia P.\} and Sims, \{Randi L.\} and P. Zeidler",

year = "2013",

month = mar,

day = "1",

language = "American English",

note = "2013 Annual Meeting of the Southwest Academy of Management ; Conference date: 01-03-2013",

}