Gender differences in managerial attitudes towards unearned privilege and favoritism in the retail sector

This paper describes the concepts of unearned privilege and favoritism and tests if there are differences in managerial attitudes towards the use of these behaviors based on respondent gender. Respondents included 180 managers employed with a large retail organization located in the southern part of the United States. The results indicate that female managers more strongly disapproved of the use of unearned privilege in making promotion decisions and more strongly disapproved of the decision to use favoritism in decision making related to customer relations. The results also indicated that male managers were less likely to disapprove of the use of unearned privilege when they had greater years of management experience. In addition, the most experienced female managers reported disapproval levels for the use favoritism in decision making related to customer relations equal to that of the most experienced male managers.