Intranets and Intra-Organizational Communication

Intranets capitalize on World Wide Web technology within the boundaries of an organization. Among the various types of information technologies used within organizations, intranets are poised to make the largest impact, especially in terms of organizational learning. Since their infancy (circa 1995), intranet technologies have evolved from being viewed as internal information publication and posting tools to more sophisticated organizational knowledge management and learning platforms. The power of intranet technology is illustrated by its ability to restructure and fortify internal communications throughout an organization. Interconnectivity of people and organizational entities strengthens the communications network to promote innovation, collaborative work, and organizational learning.