TY - JOUR
T1 - Relationship of pharmacist interaction with patient knowledge of dispensed drugs and patient satisfaction
AU - Garjani, A.
AU - Rahbar, M.
AU - Ghafourian, T.
AU - Maleki, N.
AU - Garjani, Af
AU - Salimnejad, M.
AU - Shamsmohammadi, M.
AU - Baghchevan, V.
AU - Aghajani, H.
PY - 2009
Y1 - 2009
N2 - A prospective survey of pharmacists' tasks and patients' knowledge and satisfaction was conducted in 35 randomly selected community pharmacies in Tabriz, Islamic Republic of Iran. The total pharmacist interaction received a mean score of 3.05 out of 5. Providing written directions for use attained the highest score of 0.98 out of 1. Patients scored 3.18 out of 5 for knowledge about their medicines. There was a close correlation between patients' knowledge of dispensed drugs and pharmacist interaction (r = 0.95). Mean total prescription filling time was 7.6 min, but only 1.4 min was spent on pharmacist-patient counselling. The interaction between pharmacist and patient increases patients' knowledge about dispensed medicines and their satisfaction with the pharmacist's activities.
AB - A prospective survey of pharmacists' tasks and patients' knowledge and satisfaction was conducted in 35 randomly selected community pharmacies in Tabriz, Islamic Republic of Iran. The total pharmacist interaction received a mean score of 3.05 out of 5. Providing written directions for use attained the highest score of 0.98 out of 1. Patients scored 3.18 out of 5 for knowledge about their medicines. There was a close correlation between patients' knowledge of dispensed drugs and pharmacist interaction (r = 0.95). Mean total prescription filling time was 7.6 min, but only 1.4 min was spent on pharmacist-patient counselling. The interaction between pharmacist and patient increases patients' knowledge about dispensed medicines and their satisfaction with the pharmacist's activities.
UR - https://www.scopus.com/pages/publications/73149121323
UR - https://www.scopus.com/pages/publications/73149121323#tab=citedBy
U2 - 10.26719/2009.15.4.934
DO - 10.26719/2009.15.4.934
M3 - Article
C2 - 20187545
AN - SCOPUS:73149121323
SN - 1020-3397
VL - 15
SP - 934
EP - 943
JO - Eastern Mediterranean Health Journal
JF - Eastern Mediterranean Health Journal
IS - 4
ER -