Socializing retail employees in ethical values: The effectiveness of the formal versus informal methods

Research output: Contribution to journalArticlepeer-review

Abstract

The purpose of this study was to test the effectiveness of an informal socialization process for reported employee attitudes towards unethical behavior within a large retail organization. This study compares the reported ethical attitudes of full-time employees (N = 203) who were socialized using an informal approach, to the reported ethical attitudes of their managers (N = 274) who were socialized using a formal approach. The results indicate that the informal approach to ethical socialization was not as effective as the formal approach to ethical socialization. Employees were more accepting of unethical behavior than were their managers. Implications are discussed and recommendations for ethical socialization techniques are provided.

Original languageAmerican English
Pages (from-to)261-272
Number of pages12
JournalJournal of Business and Psychology
Volume21
Issue number2
DOIs
StatePublished - Aug 16 2006
Externally publishedYes

ASJC Scopus Subject Areas

  • Business and International Management
  • General Business,Management and Accounting
  • Applied Psychology
  • General Psychology

Keywords

  • business ethics informal socialization
  • Informal socialization
  • Business ethics

Disciplines

  • Business

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