Using a Marketing Faculty Blog as an Image Differentiator and Learning Resource to Enhance MBA Student Engagement and Loyalty

    Research output: Contribution to journalArticlepeer-review

    Abstract

    Universities should strive to emotionally connect with their current students, alumni, and the business community. As learning has morphed into e-learning, higher education marketers must turn to new online approaches to communicate effectively with key stakeholders. A blog can be used to share the latest thinking in marketing, respond to changing customer demands, build brand awareness, and maximize opportunities for user involvement. Using web metrics and strategic insights, the authors demonstrate how a blog can be a powerful digital tool to enhance MBA student involvement and retention.

    Original languageAmerican English
    JournalJournal of Marketing and Consumer Research
    Volume34
    StatePublished - Jan 1 2017

    Keywords

    • Blogging
    • MBA programs
    • integrated marketing communications (IMC)
    • student engagement
    • teaching innovation
    • value creation

    Disciplines

    • Business

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