The final outcome of this dissertation was the identification of the know ledge, skills, and attitudes that are needed to effectively work in a computer supported cooperative work environment (CSCW). A list of knowledge, skills and attitudes (KSAs) was obtained through the literature search and validated through the use of a panel of experts. The KSAs were put in to a survey instrument using a Likert scale to determine the optimal KSAs of new hires who will be hired five years from now and also a yes/no question to determine if employees presently being hired possess those KSAs. The survey was administered by mail to a population of individuals who recruit graduates of the University of Wisconsin-Stout. A decision rule was used to determine if the KSAs were important enough to merit that individuals who are or will be working in a CSCW environment to obtain them. The instrument was mailed to a total of 379 valid respondents and 206 useable surveys were returned for a response rate of 54%. Eighteen key KSAs were identified. The report discussed the process of identifying KSAs in a knowledge based society. Recommendations were made as how to best acquire these skills.
| Date of Award | Jan 1 1996 |
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| Original language | English |
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| Supervisor | John Kingsburry (Supervisor), Steven R. Terrell (Advisor) & Orville Nelson (Advisor) |
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