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How Do You Like Me Now? Social Media Bridging the Distance in Online Education

  • Lee Heller

Student thesis: Doctoral ThesisDoctor of Philosophy

Abstract

Distance education has disrupted our educational norm, with students taking more online courses than ever before. Some research has assumed that online students experience a feeling of isolation, disconnect with their institution, and overall, have a diminished educational experience. During the last 10 years, another phenomenon, social media, has also experienced explosive growth, including the largest and most interwoven into modern society: Facebook. With almost 92% of respondents in this study reporting they use Facebook daily, this study found there was statistical significance (1) between using Facebook for social use and the feelings of isolation; (2) between belonging and participating in an academic Facebook group and the feelings of isolation among online students; (3) between Facebook use with the engagement of online students; (4) between social use of Facebook and connectedness; (5) between belonging and participating in an academic Facebook group and the connectedness of online students; (6) between using Facebook for social use and the satisfaction among online students; and (7) between belonging and participating in an academic Facebook group and satisfaction among online students. Also, this study confirmed that there was indeed a positive relationship in four areas involving a school’s Facebook page, including visiting and participating on a school’s Facebook page and (1) the feelings of isolation among online students; (2) the engagement of online students; (3) the connectedness among online students; and (4) the satisfaction among online students.
Date of AwardJan 1 2019
Original languageEnglish
SupervisorShirley Walrod (Supervisor), Michael Simonson (Advisor) & Sergio Guzman (Advisor)

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