This study examined the ongoing challenges and the necessity of enhanced collaboration between law enforcement agencies and mental health professionals in responding to mental health crises in the United States. Using a constructivist grounded theory approach, qualitative data were collected through semistructured interviews with law enforcement officers and mental health professionals, along with an analysis of existing records and policies. Findings highlighted that crisis intervention team training improved officers’ ability to manage crisis situations. However, barriers such as limited interagency coordination, funding constraints, leadership challenges, and systemic policy gaps continued to hinder effective collaboration. Data from this research indicated that departments implementing structured crisis intervention team programs and cross-agency training demonstrated improved crisis responses, reduced use of force, and enhanced community trust. Recommendations focused on evidence-based training, stronger interdisciplinary partnerships, and policy adjustments to support a more effective and sustainable approach to crisis intervention.
| Date of Award | Jan 1 2025 |
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| Original language | English |
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| Supervisor | Judith B. Galician (Supervisor), Gloria Kieley (Advisor) & Kimberly Durham (Advisor) |
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