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Measuring Employee Job Satisfaction During Workplace Downsizing

  • Trina Sanders

Student thesis: Doctoral ThesisDoctor of Philosophy

Abstract

This applied dissertation was designed to examine the effects of workplace downsizing on employee job satisfaction among men and women and employees of different age groups. Results from an employee survey conducted annually by the organizational site indicated that employees had high stress levels, low employee satisfaction and morale, negative attitudes, and a lack of trust of leadership following employee downsizing at the company. The purpose of this quantitative study was to examine the effects of workplace downsizing on employee job satisfaction to determine any differences by gender or age group. The study utilized a quantitative, descriptive, comparative methodology using Likertstyle items from the Spector Job Satisfaction Survey. An online survey was completed by 128 participants, including demographic questions. The data were analyzed using analysis of variance and descriptive statistics to test perceptions of job satisfaction, comparing male and female participants as well as participants by age group. The results showed 26.6% of participants were either dissatisfied or slightly dissatisfied with the workplace. In addition, the study found no significant differences in job satisfaction by gender. There was no significant interaction between gender and age groups related to job satisfaction.
Date of AwardJan 1 2019
Original languageEnglish
SupervisorGloria J. Kieley (Supervisor) & Cathern Wildey (Advisor)

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