Decision Support Systems (DSS) development and implementation is a challenge that most manufacturing companies find difficult. However, implementing these complex systems is becoming more of a necessity to stay competitive in today's global economy. This paper reports on an in-depth empirical study of development/Implementation strategies commonly used in DSS and Enterprise Resource Planning (ERP) systems projects to promote success. The goal of the research was to determine which strategies promote success on DSS projects designed to enable supply chain management (SCM). Through a survey of 80 industry professionals, the Study establishes that there are strategies that should be utilized based on system type. DSS users must have strong analytical skills. They must be able to analyze, interpret, and act on complex data. These analytical skills were found to be significantly more important for DSS users to have than ERP users (p Many strategies, which are traditionally considered administrative in nature, were found to be more important for ERP systems projects (p
| Date of Award | Jan 1 2005 |
|---|
| Original language | English |
|---|
| Supervisor | Sumitra Mukherjee (Supervisor), William L. Hafner (Advisor) & Maxine S. Cohen (Advisor) |
|---|