This applied dissertation describes the research design of developing and evaluating a blended-learning solution for a managed health-care organization based on adult-learning theory, situated cognition, and human performance technology. The research method is a mixed model consisting of a qualitative study and a quantitative study. The qualitative portion of the study is a descriptive case study that provides a substantial description of the process of creating a blended-learning solution for a small organization that does not have a formal training department. The quantitative portion of the study includes measures for efficiency and effectiveness of the blended-learning solution. The central hypothesis was that blended learning would result in effective training for new employees as well as a more efficient and shorter training period. Along with addressing several problems with the current training approach, the blended-training course resulted in more effective and efficient training and can be used as a model for other managed health-care organizations for training operational employees.
| Date of Award | Jan 1 2006 |
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| Original language | English |
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| Supervisor | Roberta Silfen (Supervisor), Todd Curless (Advisor) & Maryellen Maher (Advisor) |
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